It’s Official: You Can Now Schedule Your Appointment Online For Your In Person Codes Visit!
The City of Oak Hill Codes Department is pleased to announce that our online appointment scheduling system is now live. This tool makes it easier than ever to arrange an in person meeting with the Codes Officer for pre-apps, plan review, permits, and Codes inquiries.
Please review the Online Scheduling Policy before booking, by scheduling with this system, you agree to the Policy.
➡Access the scheduling portal here: https://calendly.com/scheduling-oakhilltn/codes-office-appointments (You may also scan the QR code)
Online Scheduling Policy
1. Scheduling Limitations
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Only one active meeting per Subject Address is permitted at a time.
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You must attend or cancel your current appointment before booking another.
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Exception: If multiple permits are issued for the same Subject Address, you may schedule up to two meetings per week, provided each relates to a different permit type (e.g., Pool and House Addition).
2. Cancellation
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Appointments may be cancelled up to 24 hours in advance without penalty.
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Cancellations made less than 24 hours before the appointment may result in rescheduling delays or restrictions.
3. Rescheduling
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You may reschedule via Calendly up to 24 hours prior to your meeting.
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Within 24 hours, rescheduling requests will be accommodated as staffing allows.
4. Misuse of the Scheduling System
To ensure fair access for all residents, please avoid practices such as booking multiple meetings for the same address and permit. Repeated misuse may result in the following actions:
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Immediate cancellation of overlapping or duplicate appointments.
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Temporary suspension of online scheduling for the affected Subject Address.
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For repeated misuse (two or more instances), you may be required to contact the Codes Department directly to schedule future appointments.
5. No-Show Policy
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A “no-show” occurs when a participant is more than 15 minutes late without prior notification.
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Two or more no-shows may result in a requirement to call the office directly for future scheduling.
ADA Exception: Accommodations may be arranged for individuals with qualifying accessibility needs.
Note: The Codes Department will not offer morning consultation periods on two days each month and will be closed on all State Holidays. Please check the City Calendar for specific dates.
For questions about scheduling, email cityadmin [at] oakhilltn.us (cityadmin[at]oakhilltn[dot]us).
Thank you for your cooperation in helping us maintain a smooth and efficient scheduling process.
Construction Hours
Mon - Fri: 7 AM - 6 PM
Saturday: 9 AM - 6 PM
Sunday: NO CONSTRUCTION
Holidays: NO CONSTRUCTION (January 1st, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas Eve & Christmas Day)
NO PARKING IS ALLOWED ON CITY STREETS, VIOLATORS MAY BE TICKETED OR VIOLATIONS MAY RESULT IN A STOP WORK ORDER BEING ISSUED.
See attachments below for additional information